We’re pleased to publish the HWWB 2018 – 2019 annual report

Posted June 28, 2019

We are delighted to present our latest Annual Report detailing the work we have undertaken and the impact it has had on not only health and care services, but also individual residents of West Berkshire.

Healthwatch West Berkshire Annual Report 2018 - 2019
Read the report by clicking this image

We engaged with over 7000 people talking to us about their experiences in all aspects of Health and Social Care. We reached more people than ever on-line with an increase of 38% year on year to our social media and web pages. We personally helped with 62 stories either signposting them or trying to ‘unblock’ a system to get them the answers they needed. We attended 39 community events and visited 17 statutory services. We suggested 57 improvements, 35 of which have been instigated , especially in relation to Rough Sleeping and Mental Health issues in West Berkshire. We not only influenced local, but also some national bodies and were invited to the NHS England Round table forum. The Health Secretary was personally given one of our Homeless Right to Health Care Cards- thanks to our local MP, Rt Hon Richard Benyon, for that & helping us campaign for reform of access to free prescriptions and treatment via the HC1 form.

We have lots more to tell you about, but you will have to read the report to find out more- click HERE or on the picture of the cover above.

Huge thanks go to lots of local people , voluntary groups/charities and statutory partner organisations  who helped us so much . But none of this would have been possible without a small remarkable team, Alice, Michelle, Nathan. Our tireless Board, made up of volunteers, Karen Swaffield, Martha Vickers, Anne Phillips, Dr Adrian Barker, Judy McCulloch, led ably by Acting Chair Mike Fereday. Our equally wonderful volunteers, incl Jackie, Jane, Leena, Gill, Karen F, Alison, Megan, Steve, Karen D, Ollie, Paul, Hazel, Sam and many others.

With our budget reduced this year it would not have been possible to do all we have done without our volunteers who really care and want to hear the stories and experiences of the people of West Berkshire – so we can effect real change and improvements in Health and Social Care.

If you have any comments, positive or negative, do let us know. Or if you have a story or experience you’d like to share or even want to get involved directly and volunteer with us here is our number 01635 886 210 or email : contact@healthwatchwestberks.org.uk