CQC Declare Your Care Campaign

Posted September 10, 2019

Declareyourcare CYP image young woman in hospital with a health professional

The CQC (Care Quality Commission) want to hear about good care as part of their #DeclareYourCare campaign. This month they are encouraging young people to share their feedback on care.

Declare Your Care is a year-long, campaign focusing on four key population groups which are known to have lower awareness of CQC.

This adds to the picture of the overall standard of care, and by sharing good examples they can help all care providers improve.

Key findings for young people, their parents and carers

The CQC research reveals that young people (age 16 to 24) do not raise concerns about their care. They fear they will be seen as a troublemaker, or they don’t think it’ll make a difference. More young people have also experienced poor care when using mental health services.

The research looked at people in England who have had experience of health or social care in the last 5 years, either as a patient or carer.

  • Young people are more likely not to raise a concern due to fears of being seen as a troublemaker (36% of 16-24s)
  • 44% of young people (16-24) or their carers did not raise concerns or complain as they did not think it would make any difference. (This compares to 35% of adults and 21% of children under 16).
  • 27% of young people aged 16-24 have experienced poor care when using mental health services in the last 5 years. This compared with only 7% of adults aged 55 and over.

Stories

A young person’s story

A foster carer’s story

#DeclareYourCare campaign

Join the conversation on Instagram and Twitter using the #DeclareYourCare hashtag.