Choose the right NHS Service

Posted April 1, 2014

111 talk before you walk

A little bit of preparation along with the right choices will put you in a better position to stay healthy and in control of your health and well-being along with getting the right care for you and your family just when you need it.

Making the right choice helps the NHS too; when more people are able to care for themselves it eases the pressure on health services and helps to make ensure the right care is available when people need it.
Being prepared includes thinking carefully about what you wear when you have to go out in bad weather as well as keeping a store of food at home. Keep an eye out for elderly neighbours who can find cold weather difficult to cope with and plan travel arrangements carefully.
CLICK HERE to find out how you can care for yourself and where to go if you need help and advice.
Remember – always Talk Before You Walk and make sure the service you choose is the right one for you and your family.

Where to go

Self Care

First you need to decide if it’s possible to treat yourself at home. Always make sure you have a well stocked first aid kit.

Your local pharmacist

Pharmacists offer a range of healthcare services as well as providing additional services such as advice about minor illnesses (for example coughs, colds, diarrhoea and vomiting), stop smoking advice, the morning after pill, advice on how to manage your medicines as well as ordering repeat prescriptions. A lot of pharmacists now also offer private consulting rooms so you do not need to talk over the counter. Find out more about your local pharmacy here.

NHS 111

If it’s not a life-threatening emergency and your GP surgery is closed or you’re not sure who to call for medical help, then call NHS 111. They also provide advice and information on local NHS services and calls from landlines and mobiles are free.

Visit your GP

GP surgeries provide a range of services by appointment, including medical advice, examinations and prescriptions and can give urgent advice between 8am and 6.30pm Monday to Friday. Check with your GP practice directly for information.
Don’t forget your seasonal flu jab from your GP – free if you are pregnant, are aged over 65, or have a long term health condition (such as diabetes, asthma or a heart condition).

Reading Walk-in Centre

1st Floor, 103 – 105 Broad Street Mall, Reading, RG1 7QA Tel: 0118 902 8300
Reading Walk-in Health Centre provides access to a GP or nurse seven days a week, 365 days a year between 8am and 8pm.
More information on how they can help you is available here.

The Minor Injuries Unit in West Berkshire Community Hospital

London Road, Benham Hill, Thatcham, RG18 3AS. Phone: 01635 273 508
Opening hours are 8am – 10pm every day except Christmas Day when opening hours are 10am – 6pm.
The Minor Injuries Unit are able to treat a wide range of minor injuries and conditions.
More information is available on their website.

Accident and Emergency Departments/999

Emergency Departments and 999 are for serious or critical conditions or life threatening emergencies only. There are many alternatives available – Talk Before You Walk to make sure you get the right NHS care for you.