Coronavirus West Berkshire Pharmacy updates

Posted May 14, 2020


Community pharmacies accept unwanted/out-of-date medicines for disposal from patients, as this is an NHS contractual requirement.

It is important to note that this service has not been suspended during the current coronavirus (COVID-19) pandemic.

Click here or the image below to read the full guidance.

Lambourn Practice Pharmacy Update


Downland Practice Pharmacy have updated their opening times.

Click on the image to read the new times and information


Accessing medicines from your local pharmacies

“As the UK responds to the COVID-19 pandemic, community pharmacies in the Thames Valley are working tirelessly to ensure that everyone gets the medicines they need, when they need them.

“The government and the NHS have asked around 1.5million people who are at high risk of serious illness from COVID-19 infection to stay at home for a period of 12 weeks. These people will soon receive a letter from the NHS confirming this.”

Click the image below to read the details.

Downland Practice Update their Pharmacy Delivery Services:

26th March 2020

Please note revised hours for the Downland Practice

24th March 2020

The government has announced it will bring in a free medicines delivery scheme for vulnerable people who have been asked by the NHS to ‘shield’ themselves via self-isolation for at least 12 weeks.

The delivery scheme is a safety back-stop for the most vulnerable, and will be for those who do not have healthy friends, family or neighbours to collect medication for them, or who cannot access delivery schemes run by local volunteers.

An online system was launched on 24 March 2020 for people to register for the ‘extremely vulnerable person’ (sheilded group) scheme. 

Picking up prescriptions for other people

If you are a neighbour, friend or family picking up for someone else, you should:

  • have the name and address including postcode of the person you’re collecting for
  • have your own ID if the pharmacist wants to check who you are
  • have contact details for the person if the pharmacist wants to check they gave you permission
  • phone the person in advance of you arriving back, leave the medication in a pre-agreed place (such as a door-step) move back two metres, and wait to witness you bringing the medication inside
  • NOT go to the pharmacy if your are unwell, in order to protect pharmacy staff and other people.

18th March 2020

David Dean, Chief Executive Officer, Thames Valley LPC

Ourselves and the LMC have written to all GPs and Pharmacies that the length of scripts will not be increased – 28 days is best – we would encourage use of the Electronic Repeat Dispensing System so future scripts are preloaded onto the system. This will discourage stockpiling and ensure ALL patient groups can receive the medication they need.

“If any symptoms are apparent of you, or if you have a family member with symptoms do not go to a pharmacy.

“All self isolated patients should endeavour to give a friend/other family member/local care group permission to collect meds on their behalf.

“Any face to face non essential services will cease shortly and there are expected announcements from the NHS that will help pharmacies into making quicker decisions over the coming weeks.

“The main priority is that we protect Pharmacy staff – the healthier they are the longer we can keep pharmacies open.”

Keith Ridge – Chief Pharmaceutical Officer on Pharmacy guidance –

Do not go into a pharmacy if you or someone you live with has coronavirus symptoms (high temperature and / or a new continuous cough). Ask someone else to collect your medicines for you, or order online.”

Information from independent pharmacy +Well –

Advice on collecting prescriptions if you’re in isolation

“If you’re in isolation, do not travel to the pharmacy. Please ask a friend or relative to collect your prescription for you.

How you can help us to help you

Minimising the spread of coronavirus is a community effort, and we are doing everything we can to help our customers. Here’s how you can help us make sure we can help everyone:

• Don’t come into our pharmacies if you have symptoms of coronavirus
• Sign up for electronic prescriptions with your GP, if possible
• Sign up to our text notification service, so we can let you know when your prescription is ready to collect (not available in Northern Ireland)
• Sign up to our online prescription delivery service, to get your NHS repeat prescription delivered to your door (only available in England)
• Let your pharmacy know if you are in self-isolation, and receive our Home Delivery Service from your local pharmacy
• Avoid calling your pharmacy unless it’s essential