Social prescribing link workers form part of the multidisciplinary teams in primary care networks (PCNs) and are uniquely placed to work closely with GPs, local authorities, health and care professionals and voluntary sector partners to coordinate support for these people whilst they are self-isolating. Supporting people at the highest risk during COVID-19 incident.
The responsibilities of social prescribing link workers would be:
∙ to make initial contact with the person on the identified list via telephone or video appointments
∙ to discuss their needs, such as help with shopping, medication, keeping physically active and emotional support
∙ to work with the patient to develop a short plan which covers their practical, physical and emotional needs
∙ in partnership with known voluntary organisations, local authority and appropriately trained volunteers, organising practical and emotional support for people at highest risk
∙ arranging follow-up phone calls as needed, to review needs and to help coordinate services that support the most at risk in their homes
Click here to find out who your local Social Prescribing link workers are in West Berkshire.
''No Wrong Door''
At West Berkshire Council we are working across Health, Social Care and Voluntary Services to support our most vulnerable residents and ensure that everyone who needs care, support or advice receives it.
In order to do this our Community Hub, Safeguarding and Adult Social Care Teams are working together and are directing residents appropriately. We would want anyone who calls in to any of our services to be clear who is best placed to advice and support them.
Our Hub has had fantastic support from volunteers and community groups and where they have a concern that someone may need more specialist support they will pass that information on to the team that is best placed to provide it. If there are concerns about a vulnerable person being at risk of abuse or neglect then our safeguarding team is on hand to advice and support around that.
We would hope our shared knowledge of each other’s services would mean that anyone calling in would be directed to the most relevant support to meet their needs.
In addition to the services and support we provide directly there is a West Berkshire Directory of services that residents can make use of to help them make direct contact with the various groups and agencies listed there. Services included in the directory include those for carers that can be accessed directly and offer additional guidance and support for those caring for someone in the community.
Click here to access the West Berkshire Directory Click here to access the West Berkshire Community Hub
West Berkshire Coronorvirus Diaries
(See below an excerpt from a West Berkshire Parish Clerk )
'' We were already putting together a Community Emergency Plan so the village could respond to any crisis but it had not occurred to me to add in highly infectious diseases at the time of preparing it. It was time to galvanise the troops and gather together a band of volunteers who could assist their neighbours in the event that the virus reached us.''
Be sure to check back for daily diaries from the West Berkshire Community. If you are interested in writing a blog for Healthwatch West Berkshire about your experiences please email us: email@example.com