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Digital Accessibility

Digital accessibility tools

Digital accessibility tools to support users with a wide range of accessibility requirements are built in to most modern technology.

For specific instructions on how to access and use these tools please see the manufacturer's information.

Below you can find the links to the most commonly used systems on desktops & laptops or mobiles & tablets.

Accessibility statement

This is an accessibility statement from The Advocacy People, in relation to this Healthwatch website.

Measures to support accessibility

The Advocacy People take the following measures to ensure accessibility of their websites:

  • Include accessibility as part of our mission statement.

  • Include accessibility throughout our internal policies.

  • Appoint an accessibility officer and/or ombudsperson.

  • Assign clear accessibility goals and responsibilities.

  • Employ formal accessibility quality assurance methods.


Conformance status

The Web Content Accessibility Guidelines (WCAG) define the requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Advocacy People's website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria:

  • Images of text are only used for decorative purposes.

  • Some videos have sign language interpretation.



We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers on our website by contacting us on any of the following:


We try to respond to feedback within 2 business days.

Technical specifications

Accessibility of our website relies on the following technologies to work with the combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML

  • CSS

  • JavaScript


These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of our website, there may be some limitations.

Please contact us if you observe an issue with our website accessibility.


Assessment approach

The Advocacy People assessed the accessibility of this website by the following approaches:

  • Self-evaluation


Evaluation report

A statement on our approach to accessibility is available at:

Formal complaints

To make a formal complaint, please get in touch via


Formal approval of this accessibility statement

This Accessibility Statement is approved by:

Richard Motley

Business & Marketing Technology Officer

Business & Marketing Department

The Advocacy People


This statement was created on 5th January 2022.

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