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West Berkshire Council, our local authority, has launched a six-week consultation on the future of Adult Social Care, and residents, carers, families, and people with lived experience are being encouraged to take part. Adult Social Care supports many people across our communities, including older residents, disabled people, unpaid carers, and young people moving into adult services. The new strategy sets out six priorities that will help shape how support is delivered in the

Last year, the local authority carried out a full review of its Adult Social Care webpages. This included working in co-production with people with learning disabilities, carers, and stroke survivors, alongside a public survey to understand how people use the information available online. As a result of this feedback, a number of improvements were made to make the webpages more accessible and easier to navigate. What’s changed? Updates included: Adding pictures and icons Simp

A recent report, Care on Hold by Re-engage, explores how changes to GP access are affecting people. particularly older adults, at a time when digital routes are becoming increasingly central to how services are delivered. Alongside this national picture, Healthwatch West Berkshire has been working with wider Berkshire partners on a detailed understanding of digital exclusion across the county. Taken together, these two pieces of work highlight an important and growing issue: