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The NHS has announced a new set of 8 minimum standards for patient experience aimed at improving how patients access and interact with planned healthcare services. The changes are designed to reduce uncertainty, improve communication, and make the NHS easier to navigate. NHS Chief Executive Sir Jim Mackey described the current experience for many patients as "like walking through treacle" and said the new standards will help deliver a more transparent and patient-centred serv

See the Difference You've Made Across West Berkshire Every conversation matters, every survey completed, every experience shared and every story told has helped improve health and care services across West Berkshire. Our new 2025/26 Annual Report showcases how local people have influenced decision-makers, highlighted inequalities and helped shape better services for everyone. Read our full report to discover: ✓ The real stories behind the statistics ✓ The changes we've helped

What Would You Like to See? Health and care organisations across West Berkshire are coming together to explore a new way of working that puts communities at the heart of local health and wellbeing support. Representatives from the NHS, the Integrated Care Board (ICB), West Berkshire Council, voluntary organisations, community groups and other local partners are beginning conversations about how a neighbourhood health approach could work in practice across our communities. The