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A red question mark with lots of red squiggly lines coming away from it

A red question mark with lots of red squiggly lines coming away from it

Mapping Health and Social Care Feedback Pathways in West Berkshire

In November and December 2025, Healthwatch West Berkshire was asked by MP Lee Dillon to map how residents give feedback about local health and social care services. Our objective was simple: To understand how easy it is for residents to raise concerns, share experiences or make complaints. What We Found We identified over 140 separate feedback pathways across West Berkshire. While this suggests choice, the reality is a fragmented system with no clear “front door.” Feedback ro

5 hours ago

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Healthwatch West Berkshire is provided by The Advocacy People

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