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Thank you to everyone who took part in our Poll and commented on our various media platforms about AI recording your GP Appointments. The results are showing that at the moment you're not quite comfortable with it, and need more information about how it works, and the benefits for everyone. We have now received a reply from , Dr Nick Broughton FRCPsych, Chief Executive NHS Buckinghamshire, Oxfordshire and Berkshire West ICB & NHS Frimley ICB National Priority Programme Direct

NHS England has launched a new “landmark” campaign encouraging people experiencing six common anxiety-related conditions to seek help through NHS Talking Therapies. Around one in five adults in England – an estimated 9.4 million people – are living with a common mental health condition. Yet many are not accessing support. A recent NHS-commissioned survey of over 2,000 adults found: 58% delay seeking help , believing their condition is “not serious enough” 1 in 5 people don’t

In November and December 2025, Healthwatch West Berkshire was asked by MP Lee Dillon to map how residents give feedback about local health and social care services. Our objective was simple: To understand how easy it is for residents to raise concerns, share experiences or make complaints. What We Found We identified over 140 separate feedback pathways across West Berkshire. While this suggests choice, the reality is a fragmented system with no clear “front door.” Feedback ro