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A recent report, Care on Hold by Re-engage, explores how changes to GP access are affecting people. particularly older adults, at a time when digital routes are becoming increasingly central to how services are delivered. Alongside this national picture, Healthwatch West Berkshire has been working with wider Berkshire partners on a detailed understanding of digital exclusion across the county. Taken together, these two pieces of work highlight an important and growing issue:

Changing Places toilets provide necessary amenities for individuals with severe or multiple disabilities, allowing them to use restrooms...