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Turning Experiences into Change Our annual report is now published, and it highlights just some of the work we carried out over the past year to help local people have their voices heard. One example is our work with the racing community. When members of the community approached Healthwatch West Berkshire, they asked us to help make sure their experiences of accessing health and wellbeing support were heard by the right people. We listened, shared their concerns with key part

Caring for a family member, friend or neighbour can be incredibly rewarding, but it can also be challenging. Many unpaid carers juggle caring responsibilities alongside work, family life and their own wellbeing. That's why it's important to know that support is available – and it's completely free for carers in West Berkshire. West Berkshire Council has partnered with Carers UK to provide carers with free access to a range of digital resources designed to make caring easier,

The NHS has announced a new set of 8 minimum standards for patient experience aimed at improving how patients access and interact with planned healthcare services. The changes are designed to reduce uncertainty, improve communication, and make the NHS easier to navigate. NHS Chief Executive Sir Jim Mackey described the current experience for many patients as "like walking through treacle" and said the new standards will help deliver a more transparent and patient-centred serv