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  • Writer's pictureHealthwatch West Berkshire

Share your views on Non-Emergency Patient Transport Services in Bucks, Oxfordshire and Berkshire.

NHS Buckinghamshire, Oxfordshire and Berkshire West Integrated Care Board (BOB ICB) is about to redesign its non-emergency patient transport services and wants to hear from service users and / or their carers about what the new service should look like.

What is non-emergency patient transport?

Non-emergency patient transport services provide free transport services for people who need to travel to or from hospital or a medical appointment but are unable to travel without specialist support. For example, for people with severe mobility difficulties or who need extra support during a journey.

Take our survey

In redesigning non-emergency patient transport, it is essential for us to gather the experiences of non-emergency patient transport users and their family / carers. This provides us with invaluable insight to identify new and innovative ways to review the service for everyone who uses it.

If you, or somebody you care for, is a user of non-emergency patient transport, the NHS would like to invite you to take our survey below:

If you would like a printed copy of the survey, or require information in a different language, please email

You can also share your views by writing to us at Freepost BOB INTEGRATED CARE BOARD. (When using this address, please ensure you write in capital letters).

Thank you – we look forward to hearing from you!

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