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  • Writer's pictureHealthwatch West Berkshire

South Central Ambulance Service improvement plan

The South Central Ambulance Service (SCAS) has posted an improvement plan which they will be implementing in response to the CQC Inadequate rating they recently received.


The Board has said


"The CQC’s August 2022 report has highlighted some serious concerns which we must, and will, fix as a matter of urgency. The board takes responsibility for the findings in the report and we are working with colleagues across the Trust and our partners to put things right.

We have already taken swift action but we recognise there is more to do. Providing the best possible care to all our patients remains our top priority.

We have an extensive improvement plan and we are committed to making things better. We will keep focused on putting things right until we and the CQC are confident all the concerns have been fixed.

In doing so we are confident SCAS will become a better Trust than it has ever been, both for our patients and our staff and volunteers.

There is enormous dedication and pride across all our teams. Their commitment to providing the best possible care to patients throughout the pandemic and the continued pressure on the NHS has been outstanding. This commitment was recognised in the CQC’s report; and it is also being applied to addressing their concerns."

The full report can be found

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