Urgent Care Response Team Service report

The Urgent Care Response Team aims to prevent unplanned hospital admissions by sending a team to people’s usual place of residence within 2 hours of a referral for a crisis such as a fall, injury, or deterioration in health or within 2 days as part of a ‘reablement’ response. Berkshire Healthcare sought patient experience to find out what was working well and any areas for improvement.

Read about the challenges of conducting our research, our findings and our the 6 recommendations we have made, below.

Urgent Care Response Team Service Nov 2021.pdf

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